Privacy Policy
This Privacy Policy explains how Nefathero Pizzeria (“we”, “us”, or “our”) collects, uses, shares, and protects personal data when you use our site, place an order, or interact with our online platform.
By using our services, you agree to the practices described here. If you do not agree, please discontinue use of our site.
Who we are
Business Name: Nefathero Pizzeria
Address: Via Alessandro Manzoni, 155, 80123 Napoli NA, Italy
Contact Email: info@nefathero.click
Information we collect
- Contact data: name, email address, phone number, and delivery address.
- Order details: items ordered, preferences, delivery instructions, and transaction-related information.
- Payment information: processed securely via third-party payment processors; we do not store full payment card numbers.
- Usage data: IP address, device information, browser type, pages visited, and time spent to improve performance and security.
- Cookies and similar technologies: used for functionality, analytics, and remembering your preferences.
How we use your information
- To process and deliver your orders and provide customer support.
- To communicate about orders, updates, promotions, and important notices.
- To personalize your experience and remember your preferences.
- To improve our site performance, functionality, and security.
- To comply with legal obligations and enforce our terms.
Legal bases for processing (GDPR)
- Contractual necessity: to process and deliver your orders.
- Legitimate interests: to improve services, ensure security, and communicate important updates.
- Consent: for certain marketing communications and non-essential cookies, where applicable.
- Legal obligation: to comply with applicable laws and regulations.
Cookies and similar technologies
We use cookies to enable core site functionality, remember your preferences, perform analytics, and enhance security. You can manage cookie preferences through your browser settings; disabling cookies may impact certain features.
How we share information
- Service providers: delivery partners, payment processors, hosting, analytics, and customer support tools, under confidentiality obligations.
- Legal requirements: when required to comply with law, legal process, or to protect rights and safety.
- Business changes: in connection with mergers, acquisitions, or asset transfers, subject to appropriate safeguards.
International data transfers
If data is transferred across borders, we use appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms to protect your information.
Data retention
We retain personal data only as long as necessary for the purposes described, including fulfilling orders, complying with legal obligations, resolving disputes, and enforcing our agreements. When no longer needed, data is deleted or anonymized.
Data security
We implement reasonable technical and organizational measures to protect personal data. While we strive to safeguard information, no system is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us to request deletion.
Your rights (GDPR)
- Access and obtain a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data, subject to legal obligations.
- Restrict or object to certain processing.
- Data portability where technically feasible.
- Withdraw consent for processing based on consent, without affecting prior lawful processing.
- Lodge a complaint with a supervisory authority.
How to exercise your rights
To exercise any rights or ask questions about this Privacy Policy, contact us at info@nefathero.click or write to Nefathero Pizzeria, Via Alessandro Manzoni, 155, 80123 Napoli NA, Italy. We may need to verify your identity before fulfilling certain requests.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page. Please review periodically for updates.
Contact
If you have questions or concerns about this Privacy Policy, please contact us at info@nefathero.click or by mail at Nefathero Pizzeria, Via Alessandro Manzoni, 155, 80123 Napoli NA, Italy.